Regardless of whether you’re having your current air conditioning system serviced or are looking to purchase a new one, the most important factor to consider is which A/C company to use. The following is a resourceful checklist to ensure you make the right decisions for your home’s cooling needs:
Don’t go by price alone. The old cliché “You get what you pay for” couldn’t apply more when it comes to your home’s cooling system and your family’s comfort. Unfortunately as in all industries, some companies are not as forthright as they should be, which is one reason they may offer you a so-called “deal.”
Check credentials. Even though most companies are honest, it doesn’t mean they’re highly competent. They may not properly train their technicians, not keep up with industry standards and new energy efficient technologies, and they may not offer the most consumer-trusted brands. Today’s complicated systems require technicians to have highly specialized skills. However, many companies just don’t invest enough resources to train their technicians properly, which can result in faulty installation and poor service. Make sure your chosen company’s technicians are certified by the EPA, ACR, and NATE. Also check for the proper State contractor license and that any permits required are obtained.
Beware of price quotes without diagnostic testing. There is no way an A/C company can know what your needs are without properly diagnosing your current system. If you’re given a quote without this important step, reject the offer, as either the company is not following industry best practices and standards or simply wants to “make a sale” and doesn’t really care about your needs or safety.
Check for 24/7 availability and work guarantees. Many companies may say they’re available when you need them, but only end up charging you exorbitant fees “after hours” services. Unless your air conditioning system only works Monday through Friday, 8 to 5, your A/C contractor shouldn’t either. Choose a company that is available 24/7/365 and does not charge any over time fees. Also check for work guarantees. If you come across a company that doesn’t offer a 100% money back guarantee, keep looking until you find one that does. Confidence and guarantee is craftsmanship speaks volumes.
Only choose a company that the owners stand behind. Too often people use A/C companies or individual contractors who offer super-low prices and don’t consider anything else. But do these companies have owners who stand behind their work? Can you even tell who the owners are? What are their reputations? Are they hands-on operators or do they just sit back and collect money and not care what goes on with the services, as long as the cash keeps rolling in?
At A#1 Air, we may not always be the cheapest, but we are the best. In fact, we’re rated A+ by the Better Business Bureau and have countless happy, repeat customers. All of our technicians are drug tested and background checked before we ever hire them. Then they are fully trained and certified in our own in-house training facility before they ever show up to your door or interact with your family. They also attend in-house bi-weekly training and eduction of a very advanced level in order to keep up with industry standards and best practices as well as new energy efficient technologies. We also train on customer service skills.
We offer a 100% money-back guarantee, additional guarantees, and various warranties. And we never charge overtime fees, no matter what time of day or night. We truly do stand behind our work, and our owners are front and center, not hidden. They are active operators of the company and set our own internal standards and have raised our company to be a standard setting leader in our industry.
“We’re the best in the biz because we treat everyone like family.” – Owners & Operators, James & Sherry Green.
Try us out today! With our 100% money back guarantee, no overtime charges, and safe and fully trained and certified technicians, there is no risk to you at all. Check us out and contact us now: