A#1 Air Official Reviews and Testimonials
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A#1 Air Reviews
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Reviews:
260
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Dorian S. Ellis in Garland, TX
James McDonald came through in the end...
We had work done by A #1 Air on a Friday about 5-6pm. There were two contractors that came by, and repaired a clogged drain line on my indoor unit. The price around $135. We noticed the a/c not cooling after contractors left. I immediately called A #1 Air about the problem. Maybe around 8pm. They set me up for an appointment the very next day. James McDonald showed up in the morning! He was very professional, referred to me as "Sir" (I'm not even that old), and even put on booties to walk through my house. Things the other two didn't do. He thoroughly explained what he was doing and why! Best of all, we were not charged for the revisit (which we shouldn't be)! I am a member of the service plan now, and will be using them in the future... Thanks. -
Scott Baker in Burleson, TX
Rico saved my ceiling!
Rico came out this Sunday to give my unit a tune up and thank god he did as he saved us from having the catch basin under our inside unit overflow onto our ceiling. Rico was extremely professional and thorough. Thanks A#1 and Rico!!! -
Ryan Krone in Dallas, TX
Fantastic Service
Service was top-notch. Went above and beyond to make sure we were in the loop on a service call. They made no less than 4 calls to let us know exactly where we were on the list. Very professional and was an all around great experience. Will refer to anyone to use them. -
Scott Baker in Burleson, TX
First experience with A#1
OUTSTANDING service!!!! Rocky went the extra mile for us!! I highly recommend A#1!!! -
Annie in Carrollton, TX
Cody Was Great
This is the second time that I've used A#1 Air. Just as the first time, I can't say enough good things about the crew. Cody came out to service my air conditioner. He is professional, knowledgeable and just an all around good guy. I'm not sure how they do it, but everyone that I've come in contact with are trustworthy, honest and know their stuff. I wouldn't go anywhere else but A#1 Air! -
Michael Hanson in Prosper, TX
First experience with A#1 was outstanding!
My first experience with A#1 was outstanding thanks to the excellent customer service I received from Cindy. She performed our spring tune up and also spent extra time with us to point out the little things we can do each month to keep our system running smoothly. Thanks A#1 Air! -
Gary Smith in Saginaw, TX
Honesty & Fast Service
The company we used for the last 4yrs did an inspection because the air would turn off after 10min. They said we need a new system for $6900. Called A#1 Air. They came right out and within 5 minutes the technician (Dane) found the problem & fixed it on the spot. Needless to say the other company has lost a customer & A#1 Air has gained a new one. Thank you for the great customer service. -
Glenda Anderson in Garland, TX
Awesome Company
I had a new high efficiency unit installed in a home bult in the 70s. Even though there were a few issues related to the construction of my home and the installation, A1 just did an incredible job in coming up with solutions. I am just so impressed with everyone I met and talked with A1....just a truly amazing company. -
Rodney Beecham in Desoto, TX
Excellent service!!!!!
Extremely satisfied customer. My service tech (Edward) was very polite and professional, even at 1 a.m. Did a wonderful job repairing my AC. I recommend A#1 to everyone one. -
Charles Cummings in Dallas, TX
5 stars cause it wont let me give them more.
Not long ago A#1 Air picked my mother for their Secret Santa project and she just loved the owners and people at A#1 air for her new heating unit. We had just gone through one of the worst winters, the winter when we all here in Dallas ended up with ten inches of snow on our roof. She has bragged about you all ever since that time. We lost her in November due to complications of a bacterial infection that turned into bacterial Pneumonia that turned fatal. Its been hard on me being the last of my family and having to go through all this alone but when I had a problem here recently I called A#1 Air, they came out and took care of the problem at no cost to me. I know of no other people who own a company that would do that for people especially in these tough times. To the repair guy, Omar you did a fantastic job bro thanks, and to James and Sherry Green, your company rocks! You guys are surely angels indeed.
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